Return Policy

Return Policy - In a Nutshell Art & Design

Our Return Policy

At In a Nutshell Art & Design, we strive to provide high-quality, unique designs across various home and lifestyle products. If you're not completely satisfied with your purchase, we're here to help.

Returns & Exchanges

We accept returns and exchanges under the following conditions:

• You must request a return within 14 days of receiving your order.
• Items must be unused, undamaged, and in their original packaging.
• Customized or personalized products cannot be returned unless they arrive damaged or defective.
• Return shipping costs are the customer's responsibility unless the item is faulty or incorrect.

Non-Returnable Items

The following items are not eligible for returns:

• Wall Art (unless damaged or defective)
• Customized or personalized products
• Digital downloads (if applicable)

Damaged or Defective Items

If your item arrives damaged or defective, please contact us at [your customer service email] within 48 hours of delivery with photos of the issue. We will arrange for a replacement or refund.

Refunds

Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 5-7 business days.

How to Initiate a Return

1. Contact us at [your email] with your order number and reason for return.
2. Wait for approval and return instructions.
3. Ship the item back using a trackable shipping method.
4. Once received, we will process your refund or exchange.

For any questions, feel free to reach out to our customer service team.

Thank you for shopping with In a Nutshell Art & Design!